Privacy Policy

Introduction

Welcome to https://relationship-counseling-gilbert.couplesresilience.com (hereafter referred to as “Relationship Counseling Gilbert,” “we,” or “our”). We are dedicated to maintaining a safe and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy outlines how we collect, use, and safeguard the personal information of our website visitors and service users in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in electronic documents
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s ConnectICUT Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered under the Relationship Counseling Gilbert brand. Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site, as these have their own privacy policies which govern their data collection practices.

Processing Activities

This Privacy Policy guides your interactions with us when:

You use any of our applications or services, either directly or through an authorized user account.
You visit our websites and interact with their content, including providing feedback or submitting inquiries.
You choose to receive communications from us, such as newsletters, promotional offers, updates, or transactional messages via email, phone calls, or SMS text messages.

Personal Data Collection

We collect a variety of personal data from our users to enhance and personalize their experience with us. The types of information we gather include:

Account Information: Details related to your user account creation and management, including usernames, passwords (hashed), email addresses, and profile preferences.
Payment Information: Data necessary for processing transactions, such as credit card numbers, billing addresses, and payment history.
Financial Information: This may include bank account details or information required for financial services we offer.
Purchase Information: Records of products or services purchased through our platform, including order numbers, quantities, and purchase dates.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile carrier information to facilitate seamless app functionality.
Location Data: Geographic coordinates and location-based services data, if made available by users, for personalized content delivery.
Feedback and Reviews: Comments, suggestions, and reviews submitted by users regarding our products or services.
Social Media Information: User profiles and interactions from social media platforms when users choose to connect their accounts with us.
Product Information: Data about the products viewed, added to cart, or purchased on our e-commerce platform.

We collect this data through direct user input, tracking technologies (like cookies), and third-party service providers who assist in delivering our services.

Cookies

We utilize cookie technology for several purposes:

Strictly Necessary Cookies: These ensure the basic functionality of our website and applications, enabling features like login sessions and shopping carts.
Preference Cookies: Used to remember user preferences, such as language settings or content display options.
Analytics Cookies: Help us analyze user behavior on our sites, providing insights into popular content and areas for improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only as long as necessary for the purposes described in this policy or required by law. Once the purpose has been fulfilled, or when data is no longer needed, we securely delete or anonymize it from our systems.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

Access: Request access to and information about the personal data we hold about you.
Rectification: Ask for corrections to be made if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, request the deletion of your personal data.
Restriction: Limit or restrict our use of your personal data in specific situations.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Object: Object to the processing of your personal data under certain circumstances.
Non-Discrimination: Be free from decisions based solely on automated processing.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information on our data protection practices.

Contact Information

If you have any questions, concerns, or requests related to your privacy or our handling of personal data, please contact us:

Email: [email protected]
Address: Relationship Counseling Gilbert, [Street Address], [City, State, Zip Code]